Privacy Policy

1. Introduction

Welcome to ClawGlow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a secure experience. This policy explains how we collect, use, and handle your data.

2. Data We Collect

We collect information to provide better services to all our users:

• Personal Information: Name, email address, and payment details via secure third-party processors.
• Platform Data: Telegram User IDs and messaging identifiers for bot provisioning.
• Technical Data: IP address, device type, and interaction data via cookies and tracking pixels.

3. Cookies and Tracking Technologies

We use cookies, the Meta Pixel, and Google Analytics to analyze website traffic, personalize content, and measure advertising performance. This helps us optimize our ROI and improve the user experience.

4. How We Use Your Data

Your data is used to:

• Provision and manage your autonomous AI agents on dedicated VPS.
• Process transactions and prevent fraud.
• Optimize marketing campaigns on Meta (Facebook/Instagram) and Google Ads.
• Provide premium customer support.

Note: We never access or read the content of your AI conversations. Your bots run on isolated servers for maximum privacy.

5. Data Sharing & Third Parties

We do not sell your data. We share information only with trusted partners required for our operations:

• Google Cloud & Hetzner (Infrastructure)
• RevenueCat & Stripe (Payments)
• Meta & Google (Marketing & Analytics)

6. User Data Deletion

You have the right to delete your personal data at any time.

Instructions: To request account and data deletion, please email support@clawglow.com. We will delete all personal identifiers and associated data from our records within 48 hours of your request.

7. Changes to this Policy

We periodically update this policy to reflect service improvements and legal requirements.